Platform module
Customer Channels
Meet customers on the apps they already use.
Overview
What it does
Cashlinq customer channels are the applications your customers use to access your banking services, from full-featured mobile apps to USSD menus that work on any phone.
Every channel connects to the omni-channel backend, which exposes a standardized, secure REST API. When you add a new channel, all your banking services become available on it immediately, with very little effort and without reinventing the wheel.
Capabilities
What Customer Channels gives you
Native mobile apps
Android and iOS apps with the full banking service menu.
Internet banking
A web channel for customers who prefer the big screen.
USSD
Every service on every phone. No smartphone, no data, no problem.
WhatsApp & Telegram
Banking inside the messaging apps customers open every day.
SMS
Notifications and services over plain text messaging.
Omni-channel backend
One standardized backend serving every channel consistently.
Works with
Modules that pair well with it
Every Cashlinq module integrates with the rest of the platform out of the box. Start with one and add the next when you're ready.
Ready to see Customer Channels in action?
Tell us about your market and your goals, and we'll walk you through the module and how it fits your stack.